meet the Vapable team
We’re proud to be a team of passionate individuals with a shared mission: to help people quit smoking and find their perfect vaping experience. We don’t have a dedicated customer service department because we believe that everyone, from our founder to our production team, should stay connected to our customers. When you call or email us, you’ll be speaking directly with the experts who run the business every day.
Our Management Team
Mark
Founder | Managing Director
After smoking for over 30 years, Mark founded Vapable in 2013 from a personal passion to create better e-liquids. With a background in retail and entrepreneurship and a BA in History, he brings a unique blend of business acumen and a deep appreciation for our journey. A dedicated vaper since 2011, Mark is also a proud father whose two adult children have followed in his footsteps and now work at Vapable. When he’s not steering the ship, he’s likely at the gym, watching MMA, or being nerdy about history, philosophy or politics.
Suzanne
head of Operations
Suzanne joined the Vapable family in 2020, bringing a wealth of knowledge and an MBA to her role as Operations Manager. A vaper herself since 2020, she ensures the smooth day-to-day running of the business, from managing accounts to making sure every customer order gets out quickly and efficiently. Outside of work, Suzanne is passionate about her community, her charity work, and tending to her chickens.
Mike
Product Manager
An original team member, Mike joined Vapable in 2013 and has been instrumental in our growth. With a BSc in Engineering and a passion for crafting e-liquids since 2013 (the second person to do so after Mark), he brings a meticulous and technical approach to our products. As our Product Manager, he’s responsible for curating our extensive catalogue and sourcing the high-quality products you love. A vaper since 2011, Mike spends his free time playing drums in a Prog Rock band and PC gaming.
Pete
IT manager
Peter (one of Mark’s cousins) joined Vapable in 2013 and is our IT guru, responsible for maintaining the website that thousands of vapers rely on. With a BSc and an MSc in IT, he ensures our online store runs seamlessly. While not a vaper himself, his 12+ years in the industry give him invaluable insight and expertise. In his spare time, you can find him on the golf course, at a pub quiz, or playing retro gaming machines (when he’s not moaning at other staff for making changes to the website!).
James
Head of Production & Quality Assurance
James brings a unique background to his role as Head of Production and Quality Assurance. As a qualified chef and multi-lingual restauranteur who ran kitchens abroad before joining the team in 2018, he applies the same exacting standards for quality and cleanliness to our e-liquid production. A vaper since 2014, James ensures every product that leaves our facility is of the highest possible standard. When he’s not in the lab, he enjoys traveling and supporting his beloved Liverpool FC at Anfield.
Keep in Touch
If you’d like to know more about Vapable’s journey, or why we do what we do, you can read more on our ‘about us’ page.
Or for any vaping advice or help with your orders you can contact us on 01704 222999 or support@vapable.com